We have been continuing to monitor and adapt to challenges faced by the COVID-19 pandemic.  Our overriding priority is to keep our customers, our employees and subcontractors safe in these challenging and uncertain times.

We have taken the difficult decision to temporarily close our show homes and sales and marketing suites with immediate effect and we are implementing a phased shut down of our construction sites.

Our doors may be closed, but we do remain ‘open for business’ through our website and by telephone, both of which are supported by our dedicated team, who are working remotely and remain contactable and are on hand to support you. Our contact information can be found on our website.

We encourage you to continue to use our website to find the latest availability of new homes across all our developments, pricing and the ability to download brochures.

Customers who have bought a Create Home

If you are a customer who has recently purchased a Create Home, but are not yet moved in, please be assured that we are doing all we can to support you and your moving-in process. Our team will be in touch on a regular basis to discuss your purchase; however should you need to contact us in the meantime please get in touch.

Customers living in a Create Home

For customers who live in a Create Home and are within their warranty period, we want to provide the best aftercare we can for you however, we must suspend all non-emergency calls and appointments until it is safe to resume normal operations in customers’ homes. We will continue to prioritise emergencies and you can continue to contact our Aftercare team.

Thank you for your continued support

In addition to fully supporting and protecting our staff and customers, we recognise that it’s also a challenging time for our subcontractors and suppliers, all of whom are very important to us. We would like to thank them for the commitment they have shown and continue to show in delivering our customers their new homes.

We look forward to welcoming you back to our show homes and sales and marketing suites soon. On behalf of the team at Create Homes, I want to wish you and your families well and good health.

Best regards,

Gill Mathison

Founder, Create Homes

written by
Create Homes

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